I am an admin for The Commons--Windham County's Independent Source for News and Views...

GetHuman-tzelema's customer service issue with Facebook from May 2018

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The issue in GetHuman-tzelema's own words
I am an admin for The Commons--Windham County's Independent Source for News and Views. Recently, we raised our prices for subscriptions. Yesterday, I edited our page to reflect that. However, now, when one looks at the "Shop" section of the page, it shows $*** as the price. $*** is the price of the highest subscription level, not the basic level. The "Shop" section should show the price for the basic level, which is $****In addition, when one clicks on the link within the "Shop" section ("*-year membership to The Commons*Vermont Independent Media (basic)"), it again assumes the highest level, despite the link itself saying basic. So, when one clicks, it is set up to checkout at the $*** level, rather than the $** level.**This is a really big, crucial deal, and I don't know how to fix it. It is incredibly important that it be fixed as soon as possible.**Thank you.
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Customer service issue
Reported by GetHuman-tzelema
May 23rd, 2018 - 6 mons ago
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GetHuman-tzelema started working on this issue
May 23rd 4:29pm