Hi Facebook, *I was hoping you could make me and my grandad friends on Facebook he pass...

GetHuman-kenzocon's customer service issue with Facebook from May 2018

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The issue in GetHuman-kenzocon's own words
Hi Facebook, *I was hoping you could make me and my grandad friends on Facebook he passed away in ****. Our friends and family still post on his wall old pictures and messages. It’s upsetting I can’t see any of this as we are not friends on Facebook and obviously he can’t accept me as a friend as he’s no longer with us. I hope you can help me with this issue. Thank you.*Kind regards,*Mackenzie.
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Facebook

Customer service issue
Reported by GetHuman-kenzocon
May 23rd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 628 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kenzocon started working on this issue
May 23rd, 2018 12:22pm
GetHuman-kenzocon indicated the issue is not fixed yet.
May 24th, 2018 1:45pm