So. About two monthsago I deleted the Messenger app. I've redownloaded it and I can't g...

GetHuman710710's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman710710's own words
So. About two monthsago I deleted the Messenger app. I've redownloaded it and I can't get into my account because they don't send me a confirmation code. I tried the help from the Facebook center which it said to send to their number "on" or "fb" but I can't send them nor they can't send me back. I don't know if I got blocked or anything but do something! I've been trying for weeks to get in! Also I don't have a Facebook account. I tried to log in by my number.
GetHuman710710 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman710710
May 23rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 322 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman710710 started working on this issue
May 23rd 12:19pm
GetHuman710710 indicated the issue is not fixed yet.
May 23rd 3:16pm