My coworker opened and almost immediately closed a business mger acct in **** because i...

GetHuman710555's customer service issue with Facebook from May 2018

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The issue in GetHuman710555's own words
My coworker opened and almost immediately closed a business mger acct in **** because it was complicated so for the past * years she places ads for our company page under her personal acct. I am now managing all our ads. I did not know she (a long time ago created a BM acct) so when I became admin I tried to create a BM acct but could not add our company because it's owned by another business manager, which unknown to my coworker she owns. So I deleted the one I created and we are stuck on what to do. How do we reclaim our company page or reactivate this Business Manager acct we never used? Should she delete it? Will that delete all her ads she created in the regular ad manager??
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Customer service issue
Reported by GetHuman710555
May 23rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 143 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman710555 started working on this issue
May 23rd 10:23am
GetHuman710555 indicated the issue is not fixed yet.
May 23rd 12:55pm
GetHuman710555 indicated the issue is not fixed yet.
May 25th 7:52am