Hi . I had changed my facebook password on my laptop and when i tried to login back it...

GetHuman710422's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman710422's own words
Hi . I had changed my facebook password on my laptop and when i tried to login back it continously says that the password is incorrect. my name is Bhavisha Bachoolall and my login number is ********** but i am unable to gain access to that if the password is smsed as i no longer have that simcard. its a very old account. please assist me. i dont want to create another facebook account. i have tried every way to recover my account.
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Customer service issue
Reported by GetHuman710422
May 23rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 14 customers so far
Similar issue to 76 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman710422 started working on this issue
May 23rd 7:18am
GetHuman710422 indicated the issue is not fixed yet.
May 23rd 9:20am
GetHuman710422 indicated the issue is not fixed yet.
May 23rd 2:37pm
GetHuman710422 indicated the issue is not fixed yet.
May 24th 8:50am