My facebook account *****@***.com has been disabled. I have sent copy of my drivers lic...

GetHuman-dleech's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-dleech's own words
My facebook account *****@***.com has been disabled. I have sent copy of my drivers license. I was not trying to take anyone's information or trying to impersonate someone. I had created new account when I couldn't access mine. I had tried the steps in support and nothing helped. I have message from Jesse asking which account to I want to keep. I chose the profile with me wearing a blue top and standing in the ocean in Hawaii. I cant access it, that it is disabled. Is there any way I can get it activated? I am a person that is law abiding and try to follow the rules. **I also am not able to change my primary contact *****@***.com to *****@***.com. We no longer have the carrier for ptd.net account, when I try to update the informataionI don't get the code. * I had an old email account with a previous provider and we no longer have that account. and when I try to get a password reset the info is sent to the old email account. I can't access it can some one please help me get this straightened out . I have been trying to get this solved for over a month. **My husband has the same problem in updating his primary contact to papleech@centurylink.
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Customer service issue
Reported by GetHuman-dleech
May 23rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 482 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dleech started working on this issue
May 23rd 12:55am
GetHuman-dleech indicated the issue is not fixed yet.
May 23rd 8:09pm
GetHuman-dleech indicated the issue is not fixed yet.
May 23rd 8:10pm
GetHuman-dleech indicated the issue is not fixed yet.
May 23rd 8:11pm