Our BUSINESS Facebook account has been put on hold for three business days. It says tha...

GetHuman711107's customer service issue with Facebook from May 2018

663 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman711107's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman711107's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman711107 will want to follow the link below to head to their help center. We will check on GetHuman711107 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman711107 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman711107's own words
Our BUSINESS Facebook account has been put on hold for three business days. It says that it was put on hold for copyright because of us using the word "PopSocket", unaware that this word was copywrited by the company "PopSocket" we were using the term to describe the product. We are unable to make post or reply to customers. In this happening, all business we would do on our Facebook page is now also put on hold. We would like this resolved by removing the hold on our Facebook accounts. We will delete any post that is about a "PopSocket" product. **There is four accounts total: Back Road Beauties Boutique, The Turquoise Saddle, Turquoise Beauties VIP Page and Back Road Beauties-Pearland.** If you could please get back to us ASAP that would be appreciated.**Dayde Copeland and Roxanna Reed,*Manager and Owner of Back Road Beauties
GetHuman711107 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman711107 fixed the problem
We are waiting for GetHuman711107 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman711107 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman711107
May 23rd, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 663 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman711107 started working on this issue
May 23rd, 2018 2:50pm