Hi,**I am Aung Khant Nyar and I am one of the admins for KMC Private High School page...

GetHuman-djakn's customer service issue with Facebook from May 2018

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The issue in GetHuman-djakn's own words
Hi,**I am Aung Khant Nyar and I am one of the admins for KMC Private High School page. This page has three admins: me (Aung Khant Nyar), my mother(Ohn Mar Khant) and my father(Khin Mg Cho). *My father's account and the page have been hacked on May **,**** and all three of us were removed from admin role. After seeing a few new posts, it was glaring obvious that the page has been hacked. And my dad could no longer login to his account, the email he used to sign up and the password have both been changed. My account and my mother's account were not hacked hopefully.*Our family owns a prestigious school and on that page, we only post school activities and programs. So, the new posts are really insulting to our school's image. *Our school page has a total of ****** likes and ****** followers. We are customers of facebook's ad campaign and we've spent $****.** to get such number of likes and followers.We have been using this page since ****.*We really need your help to walk us through the process to recover my father's account and the school page. *I've tried my best to describe all the details. And we've tried every single possible way on facebook help page but it wasn't helpful.
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Customer service issue
Reported by GetHuman-djakn
May 22nd, 2018 - 8 mons ago
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GetHuman-djakn started working on this issue
May 22nd, 2018 5:40pm