A buyer for one of my products rated me poorly only because of my rating of his behavio...

GetHuman708304's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman708304's own words
A buyer for one of my products rated me poorly only because of my rating of his behavior. This does not reflect myself as a seller at all. He was nasty because I sold the product to another buyer that contacted me first. I would like to report him as he is hostile and have that rating removed from my profile immediate. Although I’m certain that you already have what you need, I have screenshots that I can send.
GetHuman708304 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman708304
May 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 310 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman708304 started working on this issue
May 22nd 4:57pm
GetHuman708304 indicated the issue is not fixed yet.
May 24th 10:03pm