Some Arab guy Amir hacked into my Facebook account via my old password that he must hav...

GetHuman707655's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman707655's own words
Some Arab guy Amir hacked into my Facebook account via my old password that he must have hacked a while back...it was unfortunately still the email listed on my account BUT in addition to another email that I still use and my cell phone number. He appears to now have changed EVERYTHING and I can’t log in! He also appears to keep updating the password every hour or two. I need help recovering my account for Jackie Carson! And we can NOT USE *****@***.com because that’s what he also hacked, I no longer have access to it!! I need to be communicated with via *****@***.com or ***-***-****.
GetHuman707655 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman707655
May 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 192 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman707655 started working on this issue
May 22nd 2:23pm
GetHuman707655 indicated the issue is not fixed yet.
May 23rd 3:53pm
GetHuman707655 indicated the issue is not fixed yet.
May 25th 3:38pm