My account was deactivated. Starting approximately * days or so ago an impostor ( someo...

GetHuman-aiadanny's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-aiadanny's own words
My account was deactivated. Starting approximately * days or so ago an impostor ( someone using my name and profile pic) began posting on my wall. I deleted the posts and reported the incidents to FB. I made ( I believe ) * reports total. This Mon morning *********. FB deactivated my account. I sent them numerous emails, I filled out the " My Personal Account Was Disabled " form at least * times - going so far as doing it once in Dutch. The only response I get from them via email is : "Thanks for contacting us. It looks like the report you submitted belongs in a different channel. Please log into your Facebook account and follow the on-screen instructions to report this issue."**View updates from your Support Inbox: https:**fb.me*bkDVMNcjlHXIn* I OBVIOUSLY can't log into my account as the account is disabled. The support inbox just leads to another page where I plead my case to which ( obviously via bot ) the above mentioned email is spit back out at me.To compound matters I forgot my password as I had to change it each subsequent time I reported the impostor incidents to FB last week. Plus we're moving on the **th to New Jersey. I sent them links to my U.S. Passport multiple times. I can provide any requested proof to confirm my identity as Daniel O'Shea
GetHuman-aiadanny did not yet indicate what Facebook should do to make this right.
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How GetHuman-aiadanny fixed the problem
Kept inundating their support inbox stating my case sending imgs of my passport and offering to provide whatever additional i.d. they needed from me.
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Facebook

Customer service issue
Reported by GetHuman-aiadanny
May 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
GetHuman-aiadanny shared how to fix
Seen by 23 customers so far
Similar issue to 663 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-aiadanny started working on this issue
May 22nd 2:06pm
GetHuman-aiadanny shared this issue with friends on Facebook
May 22nd 2:06pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 22nd 3:07pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 22nd 3:18pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 22nd 8:02pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 22nd 8:03pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 22nd 8:04pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 22nd 8:06pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 22nd 8:12pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 22nd 10:27pm
GetHuman-aiadanny indicated the issue is not fixed yet.
May 23rd 9:37am
GetHuman-aiadanny confirmed the issue is fixed. Hooray!
May 24th 3:09am