My account was deactivated. Starting approximately * days or so ago an impostor ( someo...
GetHuman-aiadanny's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman-aiadanny's own words
My account was deactivated. Starting approximately * days or so ago an impostor ( someone using my name and profile pic) began posting on my wall. I deleted the posts and reported the incidents to FB. I made ( I believe ) * reports total. This Mon morning *********. FB deactivated my account. I sent them numerous emails, I filled out the " My Personal Account Was Disabled " form at least * times - going so far as doing it once in Dutch. The only response I get from them via email is : "Thanks for contacting us. It looks like the report you submitted belongs in a different channel. Please log into your Facebook account and follow the on-screen instructions to report this issue."**View updates from your Support Inbox: https:**fb.me*bkDVMNcjlHXIn* I OBVIOUSLY can't log into my account as the account is disabled. The support inbox just leads to another page where I plead my case to which ( obviously via bot ) the above mentioned email is spit back out at me.To compound matters I forgot my password as I had to change it each subsequent time I reported the impostor incidents to FB last week. Plus we're moving on the **th to New Jersey. I sent them links to my U.S. Passport multiple times. I can provide any requested proof to confirm my identity as Daniel O'Shea
GetHuman-aiadanny did not yet indicate what Facebook should do to make this right.
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How GetHuman-aiadanny fixed the problem
Kept inundating their support inbox stating my case sending imgs of my passport and offering to provide whatever additional i.d. they needed from me.
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