My account was deactivated. Starting approximately * days or so ago an impostor ( someo...
GetHuman-aiadanny's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman-aiadanny's own words
My account was deactivated. Starting approximately * days or so ago an impostor ( someone using my name and profile pic) began posting on my wall. I deleted the posts and reported the incidents to FB. I made ( I believe ) * reports total. This Mon morning *********. FB deactivated my account. I sent them numerous emails, I filled out the " My Personal Account Was Disabled " form at least * times - going so far as doing it once in Dutch. The only response I get from them via email is : "Thanks for contacting us. It looks like the report you submitted belongs in a different channel. Please log into your Facebook account and follow the on-screen instructions to report this issue."**View updates from your Support Inbox: https:**fb.me*bkDVMNcjlHXIn* I OBVIOUSLY can't log into my account as the account is disabled. The support inbox just leads to another page where I plead my case to which ( obviously via bot ) the above mentioned email is spit back out at me.To compound matters I forgot my password as I had to change it each subsequent time I reported the impostor incidents to FB last week. Plus we're moving on the **th to New Jersey. I sent them links to my U.S. Passport multiple times. I can provide any requested proof to confirm my identity as Daniel O'Shea
GetHuman-aiadanny did not yet indicate what Facebook should do to make this right.
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How GetHuman-aiadanny fixed the problem
Kept inundating their support inbox stating my case sending imgs of my passport and offering to provide whatever additional i.d. they needed from me.
Please help with my Facebook issue
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