While attempting to reinstate my deactivated account without the benefit of remembering...

GetHuman-sezdude's customer service issue with Facebook from May 2018

3 views
 | 
671 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-sezdude's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-sezdude got the right customer help using our suggestion.
The issue in GetHuman-sezdude's own words
While attempting to reinstate my deactivated account without the benefit of remembering the email address or phone number I initially used followed help menus instructions progressed to the point where I entered a number I can now be contacted on thereby receiving an SMS code to reset password entered the code was prompted to refresh password upon completing that procedure I was granted access to the acc of one of my friends by the name of Mark Kelly and with the exception of his birth date the account is completely devoid of information no posts no photos no activity this is obviously not ideal situation I would like it rectified there are only * simon birney listed on Facebook my account is the one with the telephone number ending in ** did you verify this is my account I would be living in Tenterfield account was activated I don't know whether to delete the account of being access giving granted access to or wait around and that seems like I'm going to be waiting forever I don't think he's actually in people but do anything Facebook it was certainly no in a hurry to fill the position of customer service representative contact me on,********** with a solution if possible
GetHuman-sezdude did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-sezdude fixed the problem
We are waiting for GetHuman-sezdude to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-sezdude fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-sezdude
May 22nd, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 671 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sezdude started working on this issue
May 22nd 3:19am