My account was hacked on Sunday May **, ****..I cannot log into my account and I can’t...

GetHuman-angieave's customer service issue with Facebook from May 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-angieave's own words
My account was hacked on Sunday May **, ****..I cannot log into my account and I can’t log into my email to recover my passwords I have tried another email to get the code sent to me but have been said that my Facebook account had been signed in to a Samsung galaxy* and there was a number there it said it was Iraq..I would really appreciate if you could help me regain access to my Facebook account I have a lot of personal information on there as well as pictures
GetHuman-angieave did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-angieave
May 22nd, 2018 - 8 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-angieave started working on this issue
May 22nd, 2018 1:30am