My account was hacked on Sunday May **, ****..I cannot log into my account and I can’t...
GetHuman-angieave's customer service issue with Facebook from May 2018
Help with my Facebook issue
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GetHuman-angieave's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-angieave will want to follow the link below to head to their help center. We will check on GetHuman-angieave later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-angieave may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-angieave's own words
My account was hacked on Sunday May **, ****..I cannot log into my account and I can’t log into my email to recover my passwords I have tried another email to get the code sent to me but have been unsuccessful...it said that my Facebook account had been signed in to a Samsung galaxy* and there was a number there it said it was Iraq..I would really appreciate if you could help me regain access to my Facebook account I have a lot of personal information on there as well as pictures
GetHuman-angieave did not yet indicate what Facebook should do to make this right.
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