I lost my phone on Friday and had to get a new one today. I no longer have access to th...
GetHuman706219's customer service issue with Facebook from May 2018
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Before contacting them, items GetHuman706219 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman706219's own words
I lost my phone on Friday and had to get a new one today. I no longer have access to the original email for my account and have tried adding my new email but it won't accept because I can't access the old one. Normally, a code would be sent to my phone to log on a new device but for some reason that's no longer an option? I still have the same number, just a different phone, so am not sure why it won't come through or what else I can do. The old email address was a rocket mail account* I can verify my trusted contacts and other personal information. How can I get back into my account?
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