I broke my phone a couple of weeks ago and since I downloaded Facebook on my new phone...

GetHuman-gemmaro's customer service issue with Facebook from May 2018

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The issue in GetHuman-gemmaro's own words
I broke my phone a couple of weeks ago and since I downloaded Facebook on my new phone I have been unable to access my account because I have forgotten my password, I have no access to old email addresses and have tried absolutely everything, all my daughters picture which I have had on there for years I can not get and a friend who has commited suicidal just a week ago had tried contacting me through my Facebook and I couldn’t get in to it, please help
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Customer service issue
Reported by GetHuman-gemmaro
May 21st, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 524 others
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GetHuman-gemmaro started working on this issue
May 21st, 2018 12:07pm