Hi, my name is Robinson Scott, last week I discovered that I couldn’t login into my Fac...

GetHuman703354's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman703354's own words
Hi, my name is Robinson Scott, last week I discovered that I couldn’t login into my Facebook account and I was surprise because this has never happened to me before I have been using my Facebook account for more than * years now, so I thought maybe it was hacked or I don’t know what happened, I went to the help center and give all the required details including a copy of my drivers license I snapped with my phone but yet my account is not still active, please I lost my phone some days ago and my Facebook account is the only way I can reach my friends and families now please I will really need your help, Thanks in anticipation
GetHuman703354 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman703354
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 84 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman703354 started working on this issue
May 21st 6:12am
GetHuman703354 indicated the issue is not fixed yet.
May 21st 7:58am
GetHuman703354 indicated the issue is not fixed yet.
May 22nd 9:05pm
GetHuman703354 indicated the issue is not fixed yet.
May 23rd 5:36am
GetHuman703354 indicated the issue is not fixed yet.
May 24th 8:35am
GetHuman703354 indicated the issue is not fixed yet.
May 24th 8:35am