Hi,**I*m having trouble logging back in to my facebook account, after I was told to cha...

GetHuman-madsberg's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-madsberg's own words
Hi,**I*m having trouble logging back in to my facebook account, after I was told to change my password.*This was due to an unknown device tried to log in to my account.**I changed my password in account settings, not following the redirect link suggested by facebook.**Usually when i log on to facebook, I recieve a six digit code sent to my phone number. When I try searching for my account with my phone number, it says it cant locate my account.**i suspect my account has been hacked.**Any advice on how I can get back control of my account.
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Facebook

Customer service issue
Reported by GetHuman-madsberg
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 696 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-madsberg started working on this issue
May 21st 5:31am
GetHuman-madsberg indicated the issue is not fixed yet.
May 23rd 4:38pm