Hi I have been hacked I cannot get into my account my email and fone number is not no l...

GetHuman-stayhumb's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-stayhumb's own words
Hi I have been hacked I cannot get into my account my email and fone number is not no longer available my old email I used was *****@***.com. and the email on my Facebook is *****@***.com and my fone nber was ********** which I no longer have.pls could u help me get back into my account as I have lots of fotos on there of my late brother andy grandson and family that I really want to keep ..pls..my new fone number is now *********** and new email *****@***.com
GetHuman-stayhumb did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-stayhumb
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 28 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-stayhumb started working on this issue
May 21st 3:24am
GetHuman-stayhumb indicated the issue is not fixed yet.
May 21st 6:40am
GetHuman-stayhumb indicated the issue is not fixed yet.
May 22nd 12:38pm