hello facebook i need to get on back to my account my name is Ravi Bramdeo and that the...

GetHuman702930's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman702930's own words
hello facebook i need to get on back to my account my name is Ravi Bramdeo and that the name of the account too i need access to the account i created a new profile and i used the same number ********** for it and facebook lock me out of my old profile i need access to my old profile i have some important documents in side my account the account is on facebook i can view on my friend them profile but i cannot getting in to it can you please help me the photo i have on as my profile photo is with me and the world trade center thank you
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Facebook

Customer service issue
Reported by GetHuman702930
May 21st, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 502 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman702930 started working on this issue
May 21st 12:06am
GetHuman702930 indicated the issue is not fixed yet.
May 21st 1:15am
GetHuman702930 indicated the issue is not fixed yet.
May 22nd 1:08am
GetHuman702930 indicated the issue is not fixed yet.
May 22nd 1:10am
GetHuman702930 indicated the issue is not fixed yet.
May 22nd 4:00pm
GetHuman702930 indicated the issue is not fixed yet.
May 22nd 4:07pm