This person used messenger, trying to engage me in conversation indicating he wanted to...

GetHuman-jadamoon's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-jadamoon's own words
This person used messenger, trying to engage me in conversation indicating he wanted to get to know me better, on *******. Said he found me by my profile. Continued to message me everyday, and I felt uncomfortable. Thursday (*******) I received a phone call from my bank telling me someone used my debit card number and purchased something from Netflix, that was not me. I went to my bank, destroyed my card, got a new card & number, they also submitted a dispute for me. Jeff said he lived in CA and the charge to my account showed it was done in CA. I am so thankful my bank caught it so fast. I immediately blocked Jeff Bouck, cell* ***-***-****.
GetHuman-jadamoon did not yet indicate what Facebook should do to make this right.
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How GetHuman-jadamoon fixed the problem
I was notified by my bank, I immediately blocked the person that was messaging me. Never heard from him again
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Facebook

Customer service issue
Reported by GetHuman-jadamoon
May 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
GetHuman-jadamoon shared how to fix
Seen by 6 customers so far
Similar issue to 348 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jadamoon started working on this issue
May 20th 7:46pm
GetHuman-jadamoon confirmed the issue is fixed. Hooray!
May 26th 1:16am
GetHuman-jadamoon confirmed the issue is fixed. Hooray!
May 26th 1:17am
GetHuman-jadamoon confirmed the issue is fixed. Hooray!
May 26th 1:19am