Last night on May **th **** my sister had her **th birthday party I took pictures and v...

GetHuman-kruelint's customer service issue with Facebook from May 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kruelint's own words
Last night on May **th **** my sister had her **th birthday party I took pictures and videos and I posted them online. After the party was over I return home I proceeded to make several video chat cost to certain friends we spoke. Approximately around * a.m. I went to sleep. I proceeded to wake up around * a.m. May **th ****. As I picked up my phone to log into my account it said login session expired in most cases I'm thinking to myself what had to have been reported on my page because that's the only time something like this happens but I haven't posted anything to get reported for. Upon trying to log into my account to recover it my password doesn't work and I know what my password is. So I go through the settings to recover my account it begins to say to me send a code to my email now the issue I'm having is the fact that my email I have associated with my account is not my recovery email address which makes no sense to me at all. I need to figure out what it is that I need to do because this is ridiculous. There is no direct human help no easy way for me to get an explanation or anything else. All I'd like to know is can a link be sent to me so I can recover my account. Another thing that concerns me is honestly I'm not even sure if I'm actually really talkin to Facebook help right now I've come across to know that I've been told by several different people on several different occasions that Facebook never requires you to show your identification to prove who you are but I've had to do that before so now I'm to the point where I'm really not sure on whether or not I'm safe to do anything through anything for this site anymore.
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Customer service issue
Reported by GetHuman-kruelint
May 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-kruelint started working on this issue
May 20th 4:14pm