A few weeks ago my boyfriend received a message on Facebook from a guy stating that I w...

GetHuman-beccakel's customer service issue with Facebook from May 2018

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The issue in GetHuman-beccakel's own words
A few weeks ago my boyfriend received a message on Facebook from a guy stating that I was repeatedly making passes at him when asked for proof none was provided and then last night the guy provided my boyfriend with a screen shot of messages between us but I have never heard of this guy until * weeks ago, all though the messages clearly have my profile picture in them. So my picture was stolen and used with the intent to deceive someone and furthermore the only person I have in common with this guy is a girl that has a personal issue with me. So I believe that these two people are involved in impersonating me with the malicious intentions of deceiving my boyfriend. I don't know if they photoshopped the picture onto a message or if they have created a profile that my friends and I can't find or if they have somehow hacked my account but I do know that I never have had any conversations with this guy in my life. I want this matter looked into and resolved, I want to know how they made this message and I want criminal action taken if necessary. This has destroyed my relationship. I have also tried to report it as abuse through Facebook but it won't let me enter their names into the form.
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Customer service issue
Reported by GetHuman-beccakel
May 20th, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-beccakel started working on this issue
May 20th 5:14am