I recently uninstalled and reinstalled Facebook from my iPad. When I tried to log back...

GetHuman701107's customer service issue with Facebook from May 2018

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Help with my Facebook issue
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The issue in GetHuman701107's own words
I recently uninstalled and reinstalled Facebook from my iPad. When I tried to log back in it said it didn’t recognize my email or phone number, and the very first time I tried to reset my password it told me I had entered too many codes even though that was the only code I had tried! I need help resetting my password so tha* I can login to my account. I’m still logged in on my phone, but I need to login from my iPad. Please let me know how to fix this so I can login. Thanks!
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Facebook

Customer service issue
Reported by GetHuman701107
May 20th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 457 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman701107 started working on this issue
May 20th 4:55am
GetHuman701107 indicated the issue is not fixed yet.
May 21st 10:36am
GetHuman701107 confirmed the issue is fixed. Hooray!
May 23rd 10:38am