I was told to prove who I am on my business account that I created as people because I...
GetHuman700986's customer service issue with Facebook from May 2018
Help with my Facebook issue
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GetHuman700986's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman700986 will want to follow the link below to head to their help center. We will check on GetHuman700986 later to make sure it's all set or try to help escalate.
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman700986's own words
I was told to prove who I am on my business account that I created as people because I need to be able to reply as this account is a horse rescue and adoption business name* Heavenly Horses and its in Thompson Falls MT. *I sent back verification I'm who I say and that's been a year ago still no word back and still locked out of account. I have all success stories since **** on this account and need it so I can file for grants to help feed. I also use Facebook as my main way of advertising horses available so this has become a huge issue for me.
GetHuman700986 did not yet indicate what Facebook should do to make this right.
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