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GetHuman-chevyca's customer service issue with Facebook from May 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-chevyca's own words
No access to my Facebook account that I've had since ****. I login and says no such account I click on forgot password and some other email appears and they want to send security code to that person and Facebook locked my account because I couldn't verify me. Not cool.. ... I went to login in and said no account match *I then clicked on forgot password and it pulled up an email address to send code. I have no idea who's email it is. I can't access nothing to my Facebook account. I created a new one just to try to get answers and it's been * days. Please email me.
I want my **** pictures and
I have an issue with Facebook too
How GetHuman-chevyca fixed the problem
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Please help with my Facebook issue
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Facebook
Customer service issue
Reported by GetHuman-chevyca
May 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 655 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-chevyca started working on this issue
May 19th 11:47pm
GetHuman-chevyca indicated the issue is not fixed yet.
May 20th 5:22am
GetHuman-chevyca indicated the issue is not fixed yet.
May 20th 5:24am
GetHuman-chevyca indicated the issue is not fixed yet.
May 21st 2:15am
GetHuman-chevyca indicated the issue is not fixed yet.
May 21st 2:18am
GetHuman-chevyca indicated the issue is not fixed yet.
May 21st 2:24am
GetHuman-chevyca indicated the issue is not fixed yet.
May 21st 2:24am
GetHuman-chevyca indicated the issue is not fixed yet.
May 21st 5:26pm