Hello I am trying to access an old account my user name is KeKe Gucci Lewis which I hav...

GetHuman-kmlewis's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-kmlewis's own words
Hello I am trying to access an old account my user name is KeKe Gucci Lewis which I have not used in years because it was only a temporary account however a family member that I have not spoken to in sometime recently sent me a message thru messenger (I was notified about it thru my email account I used to create the account which is "*****@***.com") and I cannot read it. I no longer have access to the phone number I used on the account and it will not allow me to use my current number. Any assistance with this dilemma would be greatly appreciated. Thank you for all your help in advance.
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Customer service issue
Reported by GetHuman-kmlewis
May 19th, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 374 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kmlewis started working on this issue
May 19th 10:50pm
GetHuman-kmlewis indicated the issue is not fixed yet.
May 20th 12:39am
GetHuman-kmlewis indicated the issue is not fixed yet.
May 20th 12:40am