My name is nathan r heavrin and i cant login to my account because i changed my phone n...
GetHuman-wwwybso's customer service issue with Facebook from May 2018
Help with my Facebook issue
First: share to improve GetHuman-wwwybso's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wwwybso's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wwwybso will want to follow the link below to head to their help center. We will check on GetHuman-wwwybso later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-wwwybso may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-wwwybso's own words
My name is nathan r heavrin and i cant login to my account because i changed my phone number and where it asks for email or phone i used my old number which was **********. It no longer exsist and thats where you guys are sending my six digit code. So im not even geting it. My password is kentucky one. And i need the six digit code sent to**********. Thats my new number. And it should be under sharon heavrin thats my mother. To confirm its me contact me at this num and ill answer sicurity questions i might have put down on there.
GetHuman-wwwybso did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-wwwybso fixed the problem
We are waiting for GetHuman-wwwybso to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.