I got a new phone and now I can't access my facebook account. My email address is...

GetHuman699157's customer service issue with Facebook from May 2018

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276 similar
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1 following
Help with my Facebook issue
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GetHuman699157's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman699157 will want to follow the link below to head to their help center. We will check on GetHuman699157 later to make sure it's all set or try to help escalate.
The issue in GetHuman699157's own words
I got a new phone and now I can't access my facebook account. My email address is *****@***.com but yahoo has changed it to *****@***.com. So all the recovery codes are sent to *****@***.com. I need help recovering my facebook account. Please help
GetHuman699157 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman699157
May 19th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 19 customers so far
Similar issue to 276 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman699157 started working on this issue
May 19th 11:59am