I gat a new IPad tablet in Oct of ****. I am** yrs old, handicapped, legally blind. I w...
GetHuman699149's customer service issue with Facebook from May 2018
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The issue in GetHuman699149's own words
I gat a new IPad tablet in Oct of ****. I am** yrs old, handicapped, legally blind. I was in tech support talking to *Paula. She put me in to page asking for my visa deposit. I can’t read it. here is synopsis of prob: you FB asked me to change my email & password* this is *rd time since I got it* ?** *Anyway I’m so sonfused bow I can’t remember how I got in it blocked me so many times. Finall, got in but I don’t temper how *capital or lower case letter?** sent photo as req. but I have no photo on my IPad ever except as an infant under Decendents of WWBeach. I’m his brothers gggdaughter, Margaret Beach. Now FB says I still have to wait ** hours while they examine the photo. *Against what? My friends haven’t seen me since high school. I’ve never posted one. I look awful. I’ve been seriously ill. The only people who could I’d me are my daughter & grandchildren who have FB accounts. They have NEVER been asked to reset. I don’t Ever want to do so. I will do the asking and have an expert do it from now on.i want this to all go away. Give me back my usual password which should be started with a capital L. and my e-mail a capital*M*****@***.com. Right now FB tried to e-mail but *x I never received. I verified correctness under my secure settings of apps & passwords that it was correct.
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