I am the Marketing Manager of Hilltop Granite and I have created the above account to m...
GetHuman698920's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman698920's own words
I am the Marketing Manager of Hilltop Granite and I have created the above account to manage our three business pages. I have submitted the required documents to Facebook twice already. In spite of receiving a mail stating that there are no issues regarding this account, I am not able to access anything on my Facebook. Since I am using a personal account in the name of my company to manage the three company business pages, Facebook gave me an option for the same. After clicking on it, I get a mail stating there are no issues with this account, and can proceed to log in. However, I keep receiving this message whenever I log on to Facebook “We'll take a look at the documents you submitted and get back to you. If we need more help with confirming your name, we'll contact you for additional documentation.”**Please understand that this is an essential account to access the three business pages because of which I am not able to carry out my business. Kindly help. This is an urgent matter. My account has been temporarily blocked since the last * months which has affected my business drastically.
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