My Facebook has been hacked I called another number and they wanted to charge me to to...

GetHuman-angelarh's customer service issue with Facebook from May 2018

5 views
 | 
690 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-angelarh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-angelarh's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-angelarh will want to follow the link below to head to their help center. We will check on GetHuman-angelarh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-angelarh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-angelarh's own words
My Facebook has been hacked I called another number and they wanted to charge me to to four hundred dollars to fix it that is probably a scam I'm calling because every time I log into my Facebook a Brittany Wilcox comes up I cannot get into my Facebook and somebody please help me the man that I spoke to did not speak very good English told me this is a very serious matter that I need to pay $*** my email is not working so if there is any way possible just call me on my phone it's been * days now and I'm getting a Brittany Wilcox I'm not even on there he said he couldn't even find me so please help me I'm under Angela Rhodes Bellamy thank you is there any way that you could call me ***-***-**** I can't even get into my email I really need help
GetHuman-angelarh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-angelarh fixed the problem
We are waiting for GetHuman-angelarh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-angelarh fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-angelarh
May 18th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 690 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-angelarh started working on this issue
May 18th, 2018 11:02pm