Facebook does not send me a confirmation email when trying to add a new email address t...

GetHuman696748's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman696748's own words
Facebook does not send me a confirmation email when trying to add a new email address to my account. I believed that I had changed the email address on my account, but one that is being used by someone else is currently my main email address still. This means someone has access to my account and has been changing its password. *My name is Michele King. The email that isn't used by me is *****@***.com. I believed I had changed it to *****@***.com
GetHuman696748 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman696748
May 18th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 18 customers so far
Similar issue to 104 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman696748 started working on this issue
May 18th, 2018 3:24pm
GetHuman696748 indicated the issue is not fixed yet.
May 19th, 2018 5:08pm