I saw an advertisement on FB from Fullino and on ******* bought a pair of walking sneak...
GetHuman696360's customer service issue with Facebook from May 2018
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The issue in GetHuman696360's own words
I saw an advertisement on FB from Fullino and on ******* bought a pair of walking sneakers. I received the order confirmation the next day and * days later they said the order was shipped. I waited * weeks and decided to track the order. I didn't realize it was coming on a slow boat from China. I contacted them to cancel my order and told them I would refuse delivery. It arrived yesterday while I was not at home. I tried the shoes on and they were too small as their sizes differ from ours. I ordered a US * which is my size but it didn't fit. I contacted them and they told me I would have to pay shipping charges to China to return them which would be about $**. This is terrible and I don't think they should be allowed to advertise on FB with such poor customer service. I'm an elderly person and cant afford this
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