I have repeatedly tried to change the name of my business from "Tacoma's Food Cooperati...

GetHuman-earthyco's customer service issue with Facebook from May 2018

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I have repeatedly tried to change the name of my business from "Tacoma's Food Cooperative" to "Grit City Co-op". Grit City is a nick-name for Tacoma, and our members voted in January to update the name to be more fun, and help with branding. *I have tried to change the name, been denied, and gone through the appeal process all with no luck. *It seems like an automated system is kicking us out without actually reviewing it. *This is obviously the same place. If we have to create an entirely new page, it will destroy the customer base that we already have. We need to update the name on Facebook immediately. Our customers are already confused, and our members are concerned that we ignored their vote.
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Customer service issue
Reported by GetHuman-earthyco
May 17th, 2018 - 10 mons ago
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Seen by 5 customers so far
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Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-earthyco started working on this issue
May 17th, 2018 10:02pm
GetHuman-earthyco indicated the issue is not fixed yet.
May 17th, 2018 11:10pm
GetHuman-earthyco confirmed the issue is fixed. Hooray!
May 21st, 2018 12:27am