Hi, my name is Mladenka Rodic.*I made my fb profile in **** and I have been using it ev...

GetHuman-mladenka's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-mladenka's own words
Hi, my name is Mladenka Rodic.*I made my fb profile in **** and I have been using it ever since. Last year I tought my account was hacked so I made a new profile. However, I found out later it was not and I recovered my profile. At that time I made new fb profile which I did not use since I recovered my old account. Two weeks ago I faced again problem with my old account and I cannot aaccess it. I forgot my password as well as yahoo email password and answers to security questions. Can you please recover my old account. Both profiles, old and new one have same user name, Mladenka Rodic. Old one has profile picture, a dog and a boy, new one that i made last year does not have profile pic.
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Customer service issue
Reported by GetHuman-mladenka
May 17th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 35 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mladenka started working on this issue
May 17th, 2018 6:02pm
GetHuman-mladenka indicated the issue is not fixed yet.
May 21st, 2018 7:11pm
GetHuman-mladenka indicated the issue is not fixed yet.
May 21st, 2018 7:14pm