My issue is that my old phone is no longer of use I had to change my number because my...

GetHuman-tgrandtc's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-tgrandtc's own words
My issue is that my old phone is no longer of use I had to change my number because my email account which is associated and connected two other counts such as Facebook and I know who the person is that hacked into my account and I am now unable to access any of my accounts that are associated with my old email account that has been hacked into. If possible I would like to be able to get on to my original Facebook but if not I wish to have the whole entire thing account shut down and I'll restart over.
GetHuman-tgrandtc did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-tgrandtc
May 17th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 210 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tgrandtc started working on this issue
May 17th, 2018 3:40pm
GetHuman-tgrandtc indicated the issue is not fixed yet.
May 17th, 2018 4:50pm
GetHuman-tgrandtc indicated the issue is not fixed yet.
May 17th, 2018 4:54pm