I have an account that I have not accessed in months. I changed my phone number and no...

GetHuman692961's customer service issue with Facebook from May 2018

2 views | 633 similar | 0 following
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The issue in GetHuman692961's own words
I have an account that I have not accessed in months. I changed my phone number and no longer have access to the * step verification codes. *****@***.com is the listed recovery address and I no longer have access to that either. My name on my Facebook account was Kimberly Jewel but when I sent my ID I'm assuming it was rejected because my full name is Kimberly Jewel Shook but I used my maiden name which is Kimberly Jewel Morrow on this account. I need this account deleted. I can send my birth certificate and photo ID if need be. I will take what ever necessary steps required to have this account deleted. There are a lot of personal issues I am facing and this account is centered to those issues. Please contact me immediately. I have been trying to have this account deleted for months now.

GetHuman692961 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman692961
May 17th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 633 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman692961 started working on this issue
May 17th, 2018 12:46pm

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