I am trying to reset my Facebook account but you are sending me reset codes to my email...

GetHuman-rosnet's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-rosnet's own words
I am trying to reset my Facebook account but you are sending me reset codes to my email which I don't have access to. Can you please send to my phone number instead?
GetHuman-rosnet did not yet indicate what Facebook should do to make this right.
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How GetHuman-rosnet fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-rosnet
May 17th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 30 customers so far
Similar issue to 327 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-rosnet started working on this issue
May 17th 12:34pm
GetHuman-rosnet indicated the issue is not fixed yet.
May 17th 12:34pm