Hello my name is Corinne Stone. I am writing to you in thw jopes of getting back into...

GetHuman692753's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman692753's own words
Hello my name is Corinne Stone. I am writing to you in thw jopes of getting back into my Facebook account. I have been locked out due to forgetting the password, I did try to recover it, however the email associated with the account had to be deleted do to a virus some time back. I do have * trusted contacts, one of whom can't remember his password to give me the verification code. It just a big mess! Hope you can help me regain access. I would hate to set up a new account and lose all my pics and contacts. Please help!! Thank you Corinne stone
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Facebook

Customer service issue
Reported by GetHuman692753
May 17th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 522 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman692753 started working on this issue
May 17th, 2018 10:27am
GetHuman692753 indicated the issue is not fixed yet.
May 17th, 2018 12:24pm