My phone was hacked and They completely took over everything including my Facebook they...

GetHuman692160's customer service issue with Facebook from May 2018

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200 similar
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0 following
Help with my Facebook issue
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The issue in GetHuman692160's own words
My phone was hacked and They completely took over everything including my Facebook they changed all emails and phone number to accounts !! My Facebook had pictures of all my * children that I have stored nowhere else including my deceased daughter I had to buy a new phone and get a new phone number !!! Please help me get all my pictures and memories back
GetHuman692160 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman692160
May 17th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 24 customers so far
Similar issue to 200 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman692160 started working on this issue
May 17th, 2018 12:51am
GetHuman692160 indicated the issue is not fixed yet.
May 17th, 2018 3:42am
GetHuman692160 indicated the issue is not fixed yet.
May 17th, 2018 5:11am
GetHuman692160 indicated the issue is not fixed yet.
May 18th, 2018 1:28pm
GetHuman692160 indicated the issue is not fixed yet.
May 20th, 2018 2:03am
GetHuman692160 indicated the issue is not fixed yet.
May 20th, 2018 2:26am
GetHuman692160 indicated the issue is not fixed yet.
May 20th, 2018 4:57am