Yesterday I received a message from Facebook stating that a Facebook user had reported...

GetHuman-drooyiaa's customer service issue with Facebook from May 2018

30 views | 22 similar | 0 following
Help with my Facebook issue
GetHuman-drooyiaa's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drooyiaa will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-drooyiaa can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-drooyiaa's own words
Yesterday I received a message from Facebook stating that a Facebook user had reported that imy identification be verified. I asked who the user was and was simply ignored, I asked what the issue was or how I was violating Facebook rules and was not answered on either questions. The system would just go in circles asking me to input the name my friends and family know me by, not my birth name, not a nickname, so I did then i was asked to attach documentation of said name???????? Anyways my account Dro Ooyiaa has never had any issues. I ended up sending a copy of my identification and as of yet I have not been able to login due to review of my ID??????? I have * people that I was in the middle of doing Marketplace transactions and this is VERY IMPORTANT TO ME. SOMEONE PLEASE ADVISE I WANT TO COMPLETE MY MARKETPLACE SALES ASAP

GetHuman-drooyiaa did not yet indicate what Facebook should do to make this right.

How GetHuman-drooyiaa fixed the problem

We are waiting for GetHuman-drooyiaa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-drooyiaa fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-drooyiaa
May 17th, 2018 - 3 years ago
Fixed
Seen by 30 customers so far
Similar issue to 22 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-drooyiaa started working on this issue
May 17th, 2018 12:27am
GetHuman-drooyiaa indicated the issue is not fixed yet.
May 18th, 2018 2:13pm
GetHuman-drooyiaa indicated the issue is not fixed yet.
May 18th, 2018 2:14pm