I have a very old email that I use for my Facebook account I had to change the password...

GetHuman692100's customer service issue with Facebook from May 2018

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Help with my Facebook issue
GetHuman692100's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman692100 will want to follow the link below to head to their help center. We will check on GetHuman692100 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman692100 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman692100's own words
I have a very old email that I use for my Facebook account I had to change the password and I cannot remember what I changed the password to.Due to this I can no longer get into my Facebook and I have a hate post that was posted by Liz Pritchard just today and it's being shared all over Facebook there's nothing about this post that is true nor should it have anything to do with me. I am in the middle of marital issues and I don't condone the kind of behavior that she stated in the post I have never seen this Behavior nor would I put up with it. I have made several complaints trying to get the post taken down and it still has not been taken down, nor can I s get in my Facebook. I filled out the proper form that was online and I've sent my ID over with the form several times trying to get my Facebook reopened.
GetHuman692100 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman692100
May 17th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 699 others
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Timeline
GetHuman692100 started working on this issue
May 17th, 2018 12:22am
GetHuman692100 shared this issue with friends on Facebook
May 17th, 2018 12:22am