My account was hacked. I was online when it happened and was able to catch it right awa...
GetHuman-nncrabb's customer service issue with Facebook from May 2018
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The issue in GetHuman-nncrabb's own words
My account was hacked. I was online when it happened and was able to catch it right away. After logging off unknown users and changing my password, I reported that my account had been hacked. However, in the process of updating and changing my information I received the message from Facebook that I had changed too many security measures too quickly and my account was frozen. Because of this I wasn't able to update my email and phone number.*I've contacted the online help forum more than once and explained everything along with a picture of my government ID and updated email and phone number. It's been over a month and I've heard nothing and I still can't access my account. *I don't know what else to do. Can somebody please help???!!!
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