I am fleeing a domestic abuse situation. I don’t have my phone and I don’t remember my...

GetHuman-wrapon's customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-wrapon's own words
I am fleeing a domestic abuse situation. I don’t have my phone and I don’t remember my email or password to my Facebook account. My husband has accessed it and is messaging people telling them I am being held against my will and trying to reach my family to find me. I need to SHUT THE ACCOUNT DOWN but I can’t log in or get the recovery code to change it. Is there a different way?
GetHuman-wrapon did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-wrapon
Jun 4th, 2018 - 5 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wrapon started working on this issue
Jun 4th 1:32am