Yesterday one of my friend sent me a video like a YouTube about me. It was a fake video...
GetHuman-svamosco's customer service issue with Facebook from June 2018
Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-svamosco's own words
Yesterday one of my friend sent me a video like a YouTube about me. It was a fake video that looked like it was trying to slander me. Today my friends got the same “fake video” from my messenger about them. I changed my password immediately and I was texting my friends that it’s spam and I send my yesterday “fake video” from my friend that they can see that I have the same problem. My friends told me that I got hacked , when I was typing them back I was locked out of my account.
GetHuman-svamosco did not yet indicate what Facebook should do to make this right.
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How GetHuman-svamosco fixed the problem
Explain how that’s happened. I send email. Thank you Facebook for your help!
Please help with my Facebook issue
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