Someone reset my password using an old yahoo email address that I had believed I delete...

GetHuman-jswiecic's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-jswiecic's own words
Someone reset my password using an old yahoo email address that I had believed I deleted long ago. I can no longer access that yahoo account. I received an email via google account that informed me of this. I tried securing my account as the email suggested, but no luck. It continues to repeat me having to create new passwords without ever actually getting me into my account.
GetHuman-jswiecic did not yet indicate what Facebook should do to make this right.
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How GetHuman-jswiecic fixed the problem
Used an obscure password.
Please help with my Facebook issue
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Customer service issue
Reported by GetHuman-jswiecic
Jun 3rd, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 492 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jswiecic started working on this issue
Jun 3rd 11:55pm
GetHuman-jswiecic indicated the issue is not fixed yet.
Jun 3rd 11:56pm
GetHuman-jswiecic confirmed the issue is fixed. Hooray!
Jun 4th 12:58am