Someone reset my password using an old yahoo email address that I had believed I delete...

GetHuman-jswiecic's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-jswiecic's own words
Someone reset my password using an old yahoo email address that I had believed I deleted long ago. I can no longer access that yahoo account. I received an email via google account that informed me of this. I tried securing my account as the email suggested, but no luck. It continues to repeat me having to create new passwords without ever actually getting me into my account.
GetHuman-jswiecic did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jswiecic fixed the problem
Used an obscure password.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-jswiecic
Jun 3rd, 2018 - 8 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 492 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-jswiecic started working on this issue
Jun 3rd, 2018 11:55pm
GetHuman-jswiecic indicated the issue is not fixed yet.
Jun 3rd, 2018 11:56pm
GetHuman-jswiecic confirmed the issue is fixed. Hooray!
Jun 4th, 2018 12:58am