Someone reset my p***word using an old yahoo email address that I had believed I delete...

GetHuman-jswiecic's customer service issue with Facebook from June 2018

Help with my Facebook issue
Someone reset my p***word using an old yahoo email address that I had believed I deleted long ago. I can no longer access that yahoo account. I received an email via google account that informed me of this. I tried securing my account as the email suggested, but no luck. It continues to repeat me having to create new p***words without ever actually getting me into my account.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
How GetHuman-jswiecic fixed the problem:
Used an obscure p***word.
I have an issue with Facebook too
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jswiecic
Jun 3rd, 2018 - 16d ago
I have an issue with Facebook too
Fixed
GetHuman-jswiecic shared how to fix
Seen by 3 customers so far
Similar issue to 492 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jswiecic started working on this issue
Jun 3rd 11:55pm
GetHuman-jswiecic indicated the issue is not fixed yet.
Jun 3rd 11:56pm
GetHuman-jswiecic confirmed the issue is fixed. Hooray!
Jun 4th 12:58am