Someone keeps hacking into my acct and I can’t recover it! Someone from Province, TR? E...

GetHuman746247's customer service issue with Facebook from June 2018

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Someone keeps hacking into my acct and I can’t recover it! Someone from Province, TR? Every time I attempt to secure my acct “something goes wrong”
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman746247
Jun 3rd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 635 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman746247 started working on this issue
Jun 3rd 11:04pm
GetHuman746247 indicated the issue is not fixed yet.
Jun 4th 3:07am
GetHuman746247 indicated the issue is not fixed yet.
Jun 4th 3:34am
GetHuman746247 indicated the issue is not fixed yet.
Jun 4th 3:35am
GetHuman746247 indicated the issue is not fixed yet.
Jun 4th 10:36am
GetHuman746247 indicated the issue is not fixed yet.
Jun 5th 12:11am
GetHuman746247 indicated the issue is not fixed yet.
Jun 5th 12:01pm
GetHuman746247 confirmed the issue is fixed. Hooray!
Jun 7th 1:26pm