Please help! Im locked out my family account!

GetHuman-vellamae's customer service issue with Facebook from June 2018

Help with my Facebook issue
Login ... Help i cant access one of my accounts*I've tagged my self between both accounts. its just that i cracked my phone anf had to get another and now i cannot access my other account. The older one is my special family account.
My p***word
Reset my p***word please
Years
Ive tried everything even trying to contact google for my email reset
Help with my Facebook issue
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Facebook
Customer service issue
Reported by GetHuman-vellamae
Jun 3rd, 2018 - 15d ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 550 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-vellamae started working on this issue
Jun 3rd 10:03pm
GetHuman-vellamae indicated the issue is not fixed yet.
Jun 4th 11:07pm
GetHuman-vellamae indicated the issue is not fixed yet.
Jun 4th 11:13pm
GetHuman-vellamae indicated the issue is not fixed yet.
Jun 4th 11:15pm
GetHuman-vellamae indicated the issue is not fixed yet.
Jun 6th 11:49pm
GetHuman-vellamae indicated the issue is not fixed yet.
Jun 6th 11:49pm
GetHuman-vellamae indicated the issue is not fixed yet.
Jun 6th 11:59pm