FB is never there to help when you need it

GetHuman-patsfanj's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
Sign into my account ... My p***word was changed so I requested a temporary one sent to my email but it has not come in. I also tried going through a text message on my phone to get a one time p***word and that didn't work either. Now I am locked out of my account.
It's frustrating because there is never any help when you need it.
I want a temp p***word sent to my aol or my wifes mail (MidKnightS*****@***.com) so I can get into my account
EVERYTHING
Help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

FB
Customer service issue
Reported by GetHuman-patsfanj
Jun 3rd, 2018 - 18d ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 77 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-patsfanj started working on this issue
Jun 3rd 9:32pm
GetHuman-patsfanj indicated the issue is not fixed yet.
Jun 3rd 10:41pm
GetHuman-patsfanj indicated the issue is not fixed yet.
Jun 11th 3:55pm
GetHuman-patsfanj indicated the issue is not fixed yet.
Jun 11th 3:55pm
GetHuman-patsfanj indicated the issue is not fixed yet.
Jun 11th 3:56pm
GetHuman-patsfanj indicated the issue is not fixed yet.
Jun 11th 3:58pm