still sol on an account I've had since ****

GetHuman-denniscm's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-denniscm's own words
I have lost my password and reset codes do nothing it tells me too many attempts try again later this has gone on for three (now five) days. Account is is denniscmcgrath**the very first time i tried to change my password i got a code ****** entered it and was told I had entered the code too many times and to try again later. well, that doesn't work, and when I request a new code I get the same code again, which is very different from other websites. **I have opened a new account but I REALLY want the old one back!
just reset my account so I can reset my password
** year. since ****.
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Customer service issue
Reported by GetHuman-denniscm
Jun 3rd, 2018 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 185 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-denniscm started working on this issue
Jun 3rd 7:35pm
GetHuman-denniscm indicated the issue is not fixed yet.
Jun 4th 8:55pm
GetHuman-denniscm indicated the issue is not fixed yet.
Jun 4th 9:00pm
GetHuman-denniscm indicated the issue is not fixed yet.
Jun 6th 9:44pm